plegableplegasit (operated by Mobiliario Plegable y Polietileno Plegasit, S.A. de C.V.) is committed to protecting the privacy and personal data of European customers visiting www.plegableplegasit.com. This Privacy Policy outlines how personal data is collected, used, processed, stored, and protected in full compliance with the EU General Data Protection Regulation (GDPR), the UK GDPR, and applicable commercial data protection laws.

1. Data Controller Identification

The data controller responsible for processing your personal information is:

  • Legal Entity Name: Mobiliario Plegable y Polietileno Plegasit, S.A. de C.V.
  • Registered Address: Carlos Pereyra 57, Viaducto Piedad, Iztacalco, 08200 Ciudad de México, CDMX, Mexico
  • Official Website: www.plegableplegasit.com
  • Customer Support Email: fishing@plegableplegasit.com
  • Telephone Contact: +52 55 1006 3317

2. Information We Collect

To process transactions, fulfill international shipments, and provide effective customer care, we collect the following categories of personal data:

  • Contact & Shipping Details: Full name, European delivery address, billing address, email address, and phone number.
  • Transaction Records: Order history, purchased product specifications, and billing communication.
  • Technical & Device Data: IP address, browser type, operating system, and browsing activity collected automatically via technical cookies for security and site functionality.
  • Support Correspondence: Records of emails and queries directed to our customer service team.

3. Payment Processing via Stripe

Payment transactions conducted on www.plegableplegasit.com are processed directly through Stripe.

When you complete a checkout, your payment card details are encrypted and transmitted straight to Stripe’s secure servers. We do not store, handle, or process raw credit/debit card numbers or security codes (CVV) on our local servers. Stripe processes all financial transactions in accordance with Payment Card Industry Data Security Standards (PCI-DSS) and global privacy requirements.

4. Legal Basis and Purpose for Data Processing

We process your personal data under the following legal bases established under Article 6 of the GDPR:

  • Performance of a Contract (Art. 6(1)(b)): Processing necessary to process payment, organize cross-border shipment, send order confirmations, and handle customer service.
  • Legal Obligation (Art. 6(1)(c)): Retaining sales records to comply with statutory accounting, tax, and reporting obligations under applicable European and international laws.
  • Legitimate Interests (Art. 6(1)(f)): Ensuring website security, detecting fraudulent activity, and maintaining store operational integrity.

5. International Data Transfers (EU/UK to Third Countries)

As Mobiliario Plegable y Polietileno Plegasit, S.A. de C.V. is based in Mexico, personal data collected from users in the European Economic Area (EEA) and the United Kingdom (UK) is transferred and stored outside the EEA.

To safeguard your personal data during international transfers, we implement appropriate legal safeguards, including Standard Contractual Clauses (SCCs) approved by the European Commission, and ensure that our technical partners (including payment gateways and global logistics carriers) adhere to strict data security standards.

6. Data Sharing & Third-Party Processors

We do not sell, rent, or trade your personal information. Data is disclosed only to essential third-party service providers bound by strict confidentiality agreements:

  • Payment Service Providers: Stripe (for payment processing).
  • Logistics & Carriers: International shipping and courier services for order delivery and tracking.
  • IT Infrastructure: Secure cloud hosting, domain infrastructure, and database maintenance tools.

7. Data Retention Periods

Personal information is stored only as long as necessary to fulfill its purpose or meet legal obligations:

  • Transaction & Accounting Records: Retained for 5 to 7 years as required by statutory commercial and tax regulations.
  • Customer Support Records: Retained for up to 2 years following the resolution of your inquiry.
  • Technical Logs: Deleted or anonymized automatically within 90 days.

8. European Consumer Privacy Rights (GDPR)

Under the GDPR / UK GDPR, customers residing in Europe possess the following statutory rights:

  • Right of Access: Request copies of the personal data we store about you.
  • Right to Rectification: Request correction of incomplete or inaccurate data.
  • Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data, provided retention is not required by law.
  • Right to Restrict Processing: Request restrictions on processing under specific conditions.
  • Right to Data Portability: Obtain your data in a structured, standard, machine-readable format.
  • Right to Lodge a Complaint: You have the right to submit a complaint to your local European Data Protection Authority (DPA) if you believe your data has been handled improperly.

To exercise any of these rights, please submit your request to fishing@plegableplegasit.com.

9. Updates to This Policy

We reserve the right to modify this Privacy Policy to maintain compliance with legal frameworks and operational updates. Revisions will be published on www.plegableplegasit.com with immediate effect.

Privacy Policy